# ❓  FAQs

## **General Questions**

* **Q: What is Xnect?**
  * **A**: Xnect is a Chrome extension that allows you to pay to ask questions to anyone on Twitter. When someone answers your question, they earn a reward. They can also choose to make the conversation public, so others can pay to view it, and both the asker and the answerer earn a share of the earnings.
* **Q: Is Xnect free to use?**
  * **A**: The Xnect extension itself is free to download and install. However, you will need to pay a fee to ask questions, and there may be fees associated with wallet transactions.

## **Payment and Earnings**

* **Q: What payment methods are supported?**
  * **A**: Xnect currently supports payments in BNB (Binance Coin). You need to have a compatible wallet, such as MetaMask or Trust Wallet, connected to make payments and receive earnings.
* **Q: How do I receive my earnings?**
  * **A**: Your earnings from answering questions and paid views are sent directly to your connected wallet. If you haven't connected a wallet yet, your earnings will stay in your account balance. Once you connect a wallet, your funds will move over automatically.
* **Q: What if my question isn't answered?**
  * **A**: If your question isn't answered within 5 days, you'll get a 45% refund of the question price. You can claim this refund using the same wallet you paid with.

## **Technical Questions**

* **Q: Which browsers are supported?**
  * **A**: Xnect is currently available as a Chrome extension, so it works best on Google Chrome. We may support other browsers in the future.
* **Q: How do I connect my wallet?**
  * **A**: Click on the Xnect icon in your browser toolbar. Then, select the "Connect Wallet" option. Choose your preferred wallet (e.g., MetaMask, Trust Wallet) and follow the prompts to complete the connection.

## **Privacy and Security**

* **Q: How does Xnect protect my data?**
  * **A**: Xnect takes data privacy and security seriously. We use encryption to protect your personal and financial information. We also comply with relevant data protection regulations, such as GDPR. Your wallet address and transaction details are kept secure, and we do not share your data with third - parties without your consent.
* **Q: Is it safe to use Xnect with my wallet?**
  * **A**: Yes, Xnect uses industry - standard security measures to ensure the safety of your wallet transactions. However, as with any cryptocurrency - related service, you should always follow best practices, such as keeping your wallet secure and not sharing your private keys.
